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Spiritual Gate terms and conditions


Spiritual Gate are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at helpdesk@spiritualgate.com.

Our Contact details:
Spiritual Gate
P.O. Box 13799 West Linton EH46 7YQ United Kingdom
Phone: :+44 (0)1968 661 581
Fax: +44 (0)1968 661 581
Email: helpdesk@spiritualgate.com


Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
 
Shipping to USA
 
There are two ways to deliver products to the USA
 
Our standard priority flat rate postage costs £10.95. This includes a tracking number and will get to you, usually within 7-10 days. A signature is required on receipt of goods.
 
Our express delivery costs £25 and includes a tracking number, this should arrive within 4 working days of despatch. A signature is required on receipt of goods.
 
Shipping to UK
 
There is a flat rate charge of £4.95 recorded delivery within the UK. Goods should arrive within 3 working days. A signature is required on receipt of goods.
 
Shipping to Europe
 
There is a flat rate charge of £14.95 recorded delivery within Europe. Goods should arrive within 7 working days. A signature is required on receipt of goods.
 
Shipping to Rest of World
 
There is a flat rate shipping charge to countries outside Europe and the US of £19.95. A signature is required on receipt of goods.



We deliver your order right away.

Delivery times vary depending on country and postal options chosen (see "shipping and handling" above)


If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.


All prices shown include tax


All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

All credit card information is securely transmitted to the Royal Bank of Scotland using SSL+ encryption technology

The Royal Bank of Scotland Group, founded in 1727, is one of Europe’s leading financial services groups. By market capitalisation it is the second largest bank in the UK and in Europe and ranks fifth in the world.

You can have complete confidence in Spiritual Gate's credit card security. Your credit card security is provided by a major world bank
WE GUARANTEE YOUR SATISFACTION

All our products come with a 30 day no quibble guarantee


If you need to reach us, please email us on helpdesk@spiritualgate.com, alternatively, you can call on :+44 (0)1968 661 581 (International +44 :+44 (0)1968 661 581) or fax us on +44 (0)1968 661 581 or write to us at P.O. Box 13799 West Linton EH46 7YQ United Kingdom


Spiritual Gate do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

Data collected by this site is used to:

a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes


We want you to feel confident about shopping with Spiritual Gate. If you have a problem, or are unhappy with your purchase, then we will put the matter right.


Items can be returned to us for any reason within 30 days of receipt by you as long as they are unused and in their original condition and packaging


Please include the following information with the returned goods


* Order number

* Your name

* Your Address

* Deliver Address if different from Your Address

* Description of goods being returned

Reason for returning goods


Postage is payable by the customer for returns. We recommend that you use an insured or registered mail service or courier when sending items back to us as we are unable to refund for items which are not received at our warehouse.

This does not affect your statuatory rights

 

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